Go-NIQ Return Policy

All Sales are Final

In the realm of consumer goods, return policies often serve as a critical point of contention between businesses and customers. At Go-NIQ, the stipulation that “all sales are final” reflects a commitment to the unique nature of our products, which inherently limits the ability to offer refunds or accept returns. This policy necessitates that customers engage in careful consideration prior to completing their purchases, ensuring they fully understand their selections. Such diligence is paramount in fostering informed consumer behavior and reducing potential dissatisfaction.

Damages and Issues

Despite this stringent policy on returns, Go-NIQ emphasizes its unwavering dedication to product quality and craftsmanship. In instances where customers encounter defects or shipping errors, we encourage them to contact our customer support team within ten days of receiving their order. By providing essential details such as order numbers and photographic evidence of issues, customers facilitate a more efficient resolution process. This approach underscores our commitment to addressing concerns despite the limitations imposed by our sales policy. Go-NIQ’s protocol for addressing damages or defects reinforces our responsibility toward customer satisfaction.

Refunds

Upon verification of an issue, refunds are processed promptly within ten business days; however, we advise customers that delays may occur due to banking procedures. This transparency is crucial in managing expectations regarding financial transactions related to defective merchandise. Ultimately, while we maintain a no-return policy for non-defective items, our proactive stance on rectifying genuine issues exemplifies Go-NIQ’s commitment to exceptional customer service and product integrity. If you haven’t received your refund in fifteen business days since we’ve approved your return, please contact us.